Frequently Asked Questions

Why are proofreading and editing two separate services?

Proofreading involves reading and marking the grammar, punctuation or spelling errors.
While editing by default includes proofreading, it is more in depth and involves actual changes being made to the document before it is returned to you.

Which payment methods do you accept?

For our local customers (those located in Barbados), we take cash payments.
For both our local and international customers, we accept bank transfers through First Caribbean International Bank. We also accept payments through Paypal.

What if I can't pay a lump sum?

If you can't pay a lump sum, you can pay for your service in halves or quarters.

What tasks are done by the virtual assistants?

We do:

Travel Arrangement
Schedule Management
Email Management (including responding to email inquiries)
Calendar Management & Meeting Set Up
Document Management & Format

What programs are the virtual assistants familiar with?

Our assistants are currently familiar with:
Excel
Word
Dropbox
Facebook
Instagram
Twitter
Outlook
Gmail

How will I get proof of payment?

Even if you break up your payments, a receipt will be emailed to you after each payment and an invoice will be sent after the service is completed.

What is the minimum amount of hours I can hire a virtual assistant?

You can book a virtual assistant for a minimum of 4 hours.

FAQ: FAQ